Returns & Cancellation Policy

What is returnable ?
    • Products eligibility for return is mentioned on the product page. Please check the product description and return and exchange of each product mention on each product page.
    • Item once exchanged can't be returned for any reason .
    • please check the measurements of the stitched items and in case of any query, kindly contact us on WhatsApp/email/chat box.

Refund processing: 

  • Amount will be refunded by store credit which can be used for your next purchase on our website. Convenience charge and shipping charges are non -refundable.
  • Store Credit will be issued within 48 hrs of receiving the product at our warehouse.
  • Validity of store credit will be 10 days from the date of issuance.

 Other Conditions: 

    • Customized orders are not eligible for returns/exchange. If the customer has requested for the services of fall & pico, custom size or blouse stitching services/pleating services etc, then those outfirs are not eligible for returns or exchange.
    • Products marked made on orders are not eligible for returns. Products made on order, are specifically mentioned in the product description.
    • Order placed using store credit (either part of full) are not eligible for return or exchange under any circumstances. Check the sizes, availability with us in case of any doubt to avoid any hassle while applying store credit.
    • Order placed on urgency/emergency basis are not eligible for return. 
    • Products sold on FINAL SALE / FESTIVE SALE/ SALE/DISCOUNT  are not eligible for return. 
    • Prepaid orders refused at the time of delivery will not be refunded. One has to follow proper return process to return the order.

Tyaar India reserves all right to refuse or reject the return / exchange request. All disputes are subject to State of Haryana Jurisdiction only. 

By using or making a purchase on our website customer agrees to abide by our policies terms & conditions.

How to return ? 

For Domestic Orders:

  • Products that are eligible for return, can be returned within 48 hrs of receiving the product. 
  • Website orders can be returned by putting a request at Book my return within 48 hrs of delivery of the merchandise.
    Please note: In case of any issue in raising return request, kindly email us support@tyaarindia.com within 48 hrs of delivery and share the issue. Any information after 48hrs of delivery will not be entertained.
  • Tyaar Support team must receive and approve your return request. Once your request is received and approved, the same will be communicated to you through email.
  • Returned Product must be unused, unworn, unwashed and undamaged.  Return items will only be accepted in their original packaging, including: hangers, bags, hanging tags on garments(if any). 
  • return parcel has to be ship back to us by the customer to our address in Gurgaon. Address will be communicated to you via email .Kindly select a reputable courier company as customer will be responsible for the product reaching us.

Incorrect Shipping Details/refusal to accept (Domestic or International)

No refunds in case of an incorrect or incomplete shipping address, phone number or if there are any failed delivery attempts by our shipping partner and/or the package is refused by the recipient.

For International Orders:

    1. Sorry but We don’t accept the returns of international orders .
    2. Delay in Delivery by Shipping partners : In case of any delay by the shipping partners in delivery due to respective country’s rules & regulations or under any uncontrollable circumstances , Tyaar India will not be liable to return/refund the amount in any form whatsoever. If the customer refuses to accept the parcel , Tyaar India will not be liable to issue any refund against the order . 

EXCHANGE POLICY:

In case you received damaged/wrong product you can place a request for exchange by informing us on our email ID support@tyaarindia.com within 48 hrs of delivery.

How to exchange ?

For Domestic orders:

  • Small issues like thread come out, removable stains or spots, open stitching not considered in damage. 
  • An item can only be exchanged once. 
  • Exchange  parcel has to be ship back to us by the customer. Kindly select a reputable courier company as customer will be responsible for the product reaching us. 
  • Exchange is not possible if the saree has fall or edging done to it and customised ready made outfit .

For International orders:

  • Unfortunately, we don't have exchange facility for international clients.

CASH ON DELIVERY(COD): 

  1. Cash on Delivery (COD) is available within India on orders below Rs 7000/-.  

CANCELLATION POLICY:

For Domestic Orders

  • Orders once booked can be cancelled within 24 hrs of placing the order.

For international orders:

International orders can't be cancelled once placed.  Please check the products thoroughly and enquire about the same in case of any doubt. 

Color Accuracy

We have made every effort to display the colors of our products as accurately as possible on our website. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor's display of a color will be completely accurate.

 

TYAAR INDIA LLP holds the complete right to cancel the order for whatsoever the reason. It is our whole discretion and customer will abide by it .

For any other questions or clarifications, please reach out to the Tyaar Care team at support@tyaarindia.com