1. Do you provide door step delivery ?
Yes, we offer door step delivery worldwide. Our international courier partner is DHL/FedEx/Aramex.
2. What is your delivery time period ?
Our delivery time with in India is 5-10 working days. For International postal codes, delivery time is 8-15 days depending upon the destination.
3. Where do we source our products ?
TYAAR INDIA is putting lot of efforts in empowering small weavers from around the India. Our all products are 100% genuine & hand crafted by local weavers.
4. What is the delivery time for "Made on order" products ?
5. How do I return the product?
You need to book the return/exchange through this link : Book my Return/Exchange with in 48hrs of receiving the product. Request will be verified and then approved. A reverse pickup will be arranged for approved return/exchange requests only.
6. When & How do I get my refund ?
Prepaid orders will be refunded back to original source. 200 Rupees will be deducted as a convenience charges. Refund will be initiated within 7-10 days of receiving the product at our warehouse.
Cash on delivery orders will be refunded by store credit which can be used for your next purchase on our website. Store Credit will be issued within 48 hrs of receiving the product at our warehouse.
- Validity of store credit will be 12 months from the date of issuance.
7. How to Use Store credit?
You will get store credit through email which you can use for future purchase. To use this please copy and paste the code in the discount field at the time of checkout.
8. How can I pay from abroad?
We accept International credit cards, debit cards, PayPal. To make the payment please choose Razorpay Payment gateway.
9. Still have any query?
You can chat us from the chat option given on the website. Our available agent will be there to help you with your query.